AULIA ENJELIKA SIMAMORA. Manejemn Kualitas Layanan Resepsionis Pada Kepuasan Tamu Di Nagoya Mansion Hotel And Residence Batam. Journal Manajemen Income, [S. l.], v. 1, n. 1, p. 33–47, 2025. Disponível em: https://e-journal.wbe.co.id/index.php/income/article/view/4. Acesso em: 21 apr. 2025.